Privacy Policy

Privacy Policy

Justaiwantour Travel Service Co., Ltd. (“We,” “Us,” “Our,” or “Justaiwantour”) values your privacy and is committed to protecting your personal information in accordance with this Privacy Policy.

 

Please read this Privacy Policy carefully before using any of the services provided by Justaiwantour. By visiting or using our website or services in any form, you acknowledge that you accept this Privacy Policy and consent to our collection, use, and sharing of your information as described below. Capitalized terms used in this Privacy Policy have the same meaning as defined in our Terms of Use.

 

1. Scope of This Privacy Policy

 

This Privacy Policy outlines how Justaiwantour collects, uses, and protects personally identifiable information (“Personal Information”) obtained from users of our website.

 

2. Information We Collect

 

To provide better services, you acknowledge that we collect and use your Personal Information as described below:

 

A. Information You Provide to Us

When you provide Personal Information to us knowingly, we collect, receive, and store it. We may anonymize this data (so it cannot identify you individually) and share the anonymized information with our partners.

Personal Information may include, but is not limited to:

  • Name
  • Email address
  • Home address
  • Browser and device information
  • Cookies
  • Travel preferences
  • Ticket purchase history
  • Third-party account credentials (e.g., Facebook, WeChat, Google)

If you link your third-party accounts to our website, you authorize us to access information from those accounts (“Third Party Account Information”), which will be treated in accordance with this Privacy Policy.

You have the right to choose not to provide us with some or all of your Personal Information. However, doing so may prevent us from offering certain services or features, including account registration.

 

B. Browser Information

When you use our website, our servers may automatically collect and record information such as your IP address, cookie data, and pages visited. You can adjust your browser settings to reject cookies, but doing so may limit your access to some website features. For cookies sent by third-party websites you access through our site, please review the privacy policies of those third-party websites.

We may also collect aggregated usage data (e.g., number of visitors, page preferences) to improve our services. This information does not personally identify you.

 

C. Email and Other Communications

If you provide your email address, phone number, or other contact information, we may send you promotional materials or respond to your inquiries regarding your use of our website. You may opt out of receiving marketing communications at any time by contacting us at [email protected].

Please note that legal notices (e.g., updates to our policies or terms) will apply to your use of our services, even if you choose not to receive marketing communications.

 

3. Limited Sharing of Your Information

 

We do not sell or rent your Personal Information to third parties in a personally identifiable format. We may share your Personal Information in the following limited situations:

 

A. Strategic Partners and Third-Party Websites

Some third-party businesses or websites may offer products or services through our platform, either independently or in collaboration with us. If you choose to engage with these partners, we may share your Personal Information as necessary to facilitate the transaction.

Please note that we are not responsible for the privacy practices of third-party websites. Be sure to review their privacy policies before proceeding.

 

B. Service Providers

We may engage third-party service providers to assist us in delivering products or services. These providers may access your Personal Information only for the purpose of fulfilling their duties and may not use it for any other purpose.

 

C. Legal Compliance

We may disclose your Personal Information to comply with legal obligations, court orders, or government requests; to protect the rights, property, or safety of Justaiwantour, our users, or others; or to detect, prevent, or address fraud and security issues.

 

D. With Your Consent

Apart from the situations described above, we will only share your Personal Information with third parties when you provide explicit consent.

 

4. Protection of Personal Information

 

Your account is protected by a password for your privacy and security. We recommend that you:

  • Change your password periodically
  • Keep your password confidential
  • Sign out of your account after use

We use commercially reasonable efforts to protect your information. However, no method of transmission or storage is completely secure. While we strive to safeguard your Personal Information, we cannot guarantee absolute security due to risks such as hacking, system failures, or unauthorized access.

Our website may contain links to other websites. We are not responsible for the privacy policies or practices of those websites. Please review their policies before sharing any information.

 

5. Access and Control of Your Information

 

You may access, update, or delete the following information through your account settings:

  • Name
  • Password
  • Email address
  • Any other profile information that personally identifies you

Access to or changes in your information may be affected by updates to our website features. For assistance, please contact us at [email protected].

Under applicable laws, you may also request information about categories of Personal Information we share with third parties for marketing purposes, including their contact details. If you wish to make such a request, please send a written inquiry to [email protected].

Please note that we may retain previously submitted data in our records, in a de-identified form that does not personally identify you.

 

6. Your Choices

 

You may choose whether or not to provide Personal Information. However, please understand that if you choose not to disclose required information, we may be unable to deliver certain services or functionality.

 

7. Changes to This Policy

 

We may update this Privacy Policy from time to time. Any changes will be effective as of the date posted. If we make material changes, we will notify you via email or a public announcement on our website.

Your continued use of our website after such notification constitutes your acceptance of the revised Privacy Policy.

 

8. Contact Us

 

If you have any questions or concerns about this Privacy Policy, please contact us at:

📧 [email protected]

 

 

Terms of Use

 

This Terms of Use agreement (“Agreement”) is prepared by Justaiwantour Service Co., Ltd. (“We,” “Us,” “Our,” “Justaiwantour”) and is intended for your review and acknowledgment prior to using our website and/or services. By visiting our website or requesting our services, you acknowledge that you have read, understood, and agreed to be bound by this Agreement. If you do not unconditionally agree to the terms and conditions of this Agreement, please do not use our website or services. Our website and services are offered subject to your acceptance of this Agreement in its entirety.

 

1. Your Access to Our Services

1.1 The Justaiwantour.com website, including its domain name, pages, features, content, icons, and application services provided by Justaiwantour (collectively, the “Website”), is owned and operated by us.

1.2 At our discretion, we may offer specific services detailed on the Website (collectively, the “Services”) for your personal use and benefit, subject to the terms of this Agreement, and not for the benefit of any third party.

1.3 The Website or Services may be modified, suspended, or discontinued at any time without notice or liability. Your access to the Website or Services may be restricted in whole or in part, and certain features, functions, and/or services may be limited at our discretion.

1.4 We may amend this Agreement from time to time by posting a notice on the Website or sending a notice via email. Your continued use of the Website or Services after such notice constitutes your acceptance of the amended Agreement.

1.5 You represent and warrant that:

  • You are at least 12 years old and legally capable of entering into a binding contract, or have obtained consent from a parent or legal guardian;
  • You are a natural person (not a legal entity);
  • All information provided by you is accurate and truthful;
  • Your use of the Website and Services is legally permitted and you are fully responsible for such use.

1.6 If this Agreement is partially or wholly void or prohibited under applicable laws, your right to access the Website or Services in such jurisdictions is revoked.

 

2. Content of the Website and Services

2.1 You acknowledge that:

  • The Website and Services may only be used in accordance with this Agreement for your personal, non-commercial use;
  • All text, articles, graphics, photos, images, illustrations, icons, and other materials displayed on or through the Services (collectively, the “Content”) are protected by copyright;
  • You will comply with all copyright notices, trademark rules, conditions, and restrictions in relation to any Content accessed through the Website or Services;
  • You will not use, copy, reproduce, modify, transmit, distribute, publish, license, sell, or exploit any Content or proprietary rights not owned by you without:
    • The express prior written consent of the rightful owner;
    • Ensuring no third-party rights are violated.

2.2 Under the Copyright Act of Taiwan, international conventions, and other applicable laws, the Website, Services, and Content are protected. No modification, publication, transmission, sale, reproduction, distribution, display, or exploitation of the Website, Services, or Content is permitted unless expressly authorized.

2.3 Downloading, copying, or storing Content is permitted only for personal, non-commercial use, with all copyright and legal notices intact. We may revoke any permissions or linking to the Website at our sole discretion.

2.4 By providing any information or content to us through the Website or Services (“User Information”), you grant Justaiwantour a free, worldwide, perpetual, and irrevocable right to use such User Information (including reforming, modifying, creating derivative works, excerpting, and translating) in relation to the Website, Services, and our business. Personally identifiable information will be handled in accordance with our Privacy Policy.

2.5 Justaiwantour shall not be liable for any Content, including errors or omissions, or for any damages resulting from use of or access to such Content.

 

3. Your Use of the Website and Services

3.1 You represent, warrant, and agree that you will not use the Website or Services in a manner that:

  • Violates any laws, regulations, or ordinances;
  • Infringes on any intellectual property, privacy, or other rights of third parties;
  • Is harmful, fraudulent, deceptive, threatening, abusive, harassing, defamatory, or otherwise offensive as determined by us;
  • Includes unauthorized commercial activities.

3.2 Justaiwantour reserves the right to change or remove any Content at any time.

3.3 Illegal activities or interference with the Website’s operation are prohibited and may result in termination of your access. You are solely responsible for your use of the Website and Services and any resulting liabilities or obligations.

 

4. Disclaimer

4.1 You acknowledge that:

  • Justaiwantour has no fiduciary duty to you;
  • Justaiwantour does not control and is not responsible for:
    • Who accesses the Website or Services;
    • What Content is accessed and its effects;
    • How you use the Content;
    • Your response to the Content.

4.2 You release and hold Justaiwantour harmless from any liability resulting from your use of or reliance on any Content. We make no warranties as to the accuracy or legality of any Content.

4.3 Services and products booked or purchased through the Website are provided “AS IS” without any warranties unless otherwise stated in writing.

4.4 SUBJECT TO LOCAL REGULATIONS, THE WEBSITE, SERVICES, CONTENT, AND PRODUCTS ARE PROVIDED “AS IS” WITHOUT WARRANTIES OF ANY KIND, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR CONTINUOUS AVAILABILITY.

 

5. Privacy Policy

Your personal data is handled in accordance with our Privacy Policy. By using the Website or Services, you accept the terms of the Privacy Policy.

 

6. User ID

6.1 To book or use Services, you must register with a username and password (“User ID”). If registering through a third-party site, your username may be linked accordingly.

6.2 Registration information must be accurate and up to date. Failure to maintain accurate information may result in account termination. We reserve the right to reject, cancel, or terminate User IDs at our discretion.

6.3 You agree:

  • Not to use or select a User ID that impersonates another person;
  • Not to use another person’s User ID without authorization;
  • To be solely responsible for keeping your password secure.

 

7. Indemnity

You agree to indemnify and hold harmless Justaiwantour, its affiliates, officers, employees, and contractors from any claims, liabilities, or expenses (including attorney fees) arising from your use of the Website or Services, violation of this Agreement, or infringement committed by your account.

 

8. Limitation of Liability

SUBJECT TO LOCAL REGULATIONS, JUSTAIWANTOUR SHALL NOT BE LIABLE FOR:

  • ANY LOSS RESULTING FROM YOUR USE OF THE WEBSITE;
  • LOSS OF DATA OR COSTS FOR SUBSTITUTE SERVICES;
  • INTERRUPTION OF SERVICE, BUSINESS LOSSES, OR INDIRECT/CONSEQUENTIAL DAMAGES;
  • FAILURES DUE TO CAUSES BEYOND OUR CONTROL, INCLUDING BUT NOT LIMITED TO TECHNICAL ISSUES OR COMMUNICATION FAILURES.

 

9. Confirmation Letters and Cancellations

9.1 Confirmation letters (“Letters”) for services may be purchased via the Website. You will receive an email with a printable version. You may be asked to present a passport or photo ID. We may deny use if deemed illegal and no refunds will be issued.

9.2 Letters are valid only for the specific event(s) and date(s) listed at booking. Non-compliance may result in denial of service with no refunds.

9.3 Cancellation fees apply if you cancel part or all of your booking. Policies vary by tour and are listed on the Website.

9.4 Unless otherwise specified, all fees for Letters are non-refundable. Fees are listed in USD and may change before payment is completed.

9.5 For payments made outside the Website, we may convert and charge amounts in your credit card currency. Additional bank fees may apply.

9.6 Your bank may consider bookings as international transactions, applying exchange rates and fees. Contact your bank for details.

 

10. Third Parties

10.1 Third-Party Websites

The Website may link to third-party sites not operated by us. We are not responsible for their content or services. By using such sites, you:

  • Acknowledge you have read and accepted their terms and policies;
  • Agree to comply with them;
  • Release Justaiwantour from liability related to third-party sites.

10.2 Third-Party Transactions

You are solely responsible for transactions with third parties linked through the Website. Justaiwantour is not liable for disputes, losses, or damages arising from such transactions.

 

11. Effectiveness and Termination

11.1 This Agreement takes effect upon your use of the Website or Services and remains in effect for the duration of such use.

11.2 You or Justaiwantour may terminate use of the Website or Services at any time. We may suspend or terminate access or accounts without prior notice and are not obligated to retain or provide access to account data thereafter.